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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Quay, Ballina (Mayo), Ireland

Overlooking the majestic River Moy, Ice House Hotel offers a unique blend of contemporary design and historic charm. This 4-star Ballina (Mayo) hotel features a luxury spa and diverse dining options, ensuring a memorable stay.

Rooms & Amenities

Rooms and suites at Ice House Hotel feature floor-to-ceiling windows providing views of the River Moy. Accommodations are equipped with super king-sized beds, flat-screen TVs, free Wi-Fi, and en-suite bathrooms with complimentary toiletries. The spacious riverside suites offer private balconies for a closer connection to the river.

Dining & Options

Dining at the Ice House includes the 54° 9° Restaurant, which sources ingredients from local suppliers, creating a menu that emphasizes freshness and quality. Guests can also enjoy drinks at the Cocktail Bar that specializes in crafted cocktails. Al fresco dining is available on the terrace overlooking the river.

Leisure & Activities

Leisure facilities at Ice House Hotel feature the Chill Spa, celebrated as one of Ireland's Top 10 Spas by Reader Travel Awards 2023. The spa offers a thermal area, various treatments, and outdoor bathing therapies, with views of the surrounding woodlands. Nearby activities include golfing at local courses and exploring natural landscapes.

Services & Transportation

Services at Ice House Hotel include 24-hour room service, dry cleaning/laundry facilities, and valet parking. Safety features such as smoke detectors and a security system are in place. The hotel is just 55 km from Ireland West Knock Airport, with Ballina Bus Station nearby for convenient travel options.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room River View
Max:
2 persons
335 sq. feet 
Bed options:
1 King-size bed
River view
Shower
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Ballina (Mayo) 1.1 mi
Airports
Ireland West Knock (NOC) 31.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Horseback riding
  • Cycling
  • Golf course
  • Fishing

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

The Quay, Ballina (Mayo), Ireland
Map view
The Quay, Ballina (Mayo), Ireland
Nearby
View of boats on the river Moy
1000 ft
Restaurants
Crockets on the Quay
1800 ft
The Quay Rd.
Crockets Quay Bistro
1800 ft
59 Rathmeel Lawns
Belleek Castle Restaurant
2.6 mi
Belleek Castle Castleview Belleek Castle Belleek Castle Belleek Woods Belleek Castle Hotel

Reviews and Ratings

Reviews from guests about their experience.
76%
loved their spa retreat and can’t wait to return.
7.6/10
Very good
Rooms
7.6
Location
9.4
Service
5.8
Dining
7.6
Guest reviews
7.6/10
based on 5 reviews
8.8
8.8/10 based on 333 reviews
Neil
United Kingdom, February  2025
7.2/10

I had a fairly mixed experience at this hotel. While I enjoyed the stunning views of the Moy River and the high-quality meals served, the overall service left much to be desired, and the room felt outdated. The spa was a highlight, but there were aspects of my stay that didn't quite meet my expectations.

Rooms
6.0
The room I stayed in seemed tired and lacked comfort, which was disappointing given the price.
Service
5.0
The service was cold and confusing, especially in the spa area where I expected more attention to detail.
Location
9.0
The hotel is ideally located by the Moy River, providing beautiful views and a relaxing environment.
Dining
9.0
The dining experience was a definite highlight, with delicious food that really impressed me.
Facilities
7.0
The spa facilities were average, and although the treatments were good, they didn't completely stand out.
Mary
United Kingdom, February  2025
7.2/10

Overall, my stay at the Ice House was quite mixed. The views of the River Moy from the room were absolutely stunning, and the spa treatments were a highlight. However, some aspects like service and the clarity of information regarding amenities left much to be desired. I walked away feeling that for the price, the experience could have been much better.

Rooms
7.0
The room was spacious and offered a wonderful view of the Moy River, making mornings quite delightful. However, the cleanliness of the windows left something to be desired.
Service
5.0
Service was inconsistent; while some staff members were friendly and helpful, I faced issues with communication and attention to detail, prompting me to rate this area lower.
Location
9.0
The hotel is situated right on the River Moy, providing commanding views and a peaceful setting, which I thoroughly enjoyed.
Dining
7.0
Dining was generally good with high-quality food options, though some services were slow, particularly during breakfast.
Facilities
8.0
The spa facilities were a unique touch, especially the outdoor seaweed bath, but the process for accessing them could be better explained.
Reese
United Kingdom, February  2025
8.2/10

Our stay at the Ice House Hotel was a mix of highs and lows. We were truly impressed by the stunning views and the fantastic spa facilities, particularly the seaweed bath, which was a unique experience. However, the check-in process and some aspects of the service left a lot to be desired, making it a bit frustrating. Overall, while the highlights are memorable, some service hiccups detracted from the experience.

Rooms
9.0
The room was spacious and modern, offering breathtaking views of the Moy River. It had all the essentials like tea, coffee, and nice toiletries, making the stay comfortable.
Service
5.0
While some staff members were friendly and helpful, our experience at reception was less than ideal, with a mix-up regarding our booking causing unnecessary stress.
Location
10.0
The hotel's location on the outskirts of town by the River Moy was beautiful and serene, providing a tranquil getaway with great outdoor areas.
Dining
8.0
Dining was a highlight for us, with beautifully presented meals that tasted amazing. However, there were moments of delayed service that could be improved.
Facilities
9.0
The spa facilities were top-notch, with an extensive range of treatments available. The outdoor hot tub especially stood out for its scenic views.
Maurice
United Kingdom, October  2024
7.6/10

My stay at the Ice House Hotel was a mixed bag. The views of the River Moy were absolutely stunning, and the outdoor jacuzzi at the spa was a real highlight. However, the service left a lot to be desired, especially in the bar where the staff seemed quite abrupt, and the restaurant experience was not as memorable as I hoped. Overall, while the hotel has some beautiful aspects, the service issues really impacted my overall experience.

Rooms
8.0
The room was spacious and had breathtaking views over the river, which made for a lovely atmosphere. It was quite comfortable, but there was an annoying noise from the air conditioning unit outside at night.
Service
5.0
Service was hit-or-miss. While some staff showed great attention, others were unfriendly, especially during the bar interaction, which created a rather off-putting impression when we first arrived.
Location
9.0
The location of the hotel is impressive, with the stunning river views adding to a relaxing ambiance. It really felt like a getaway when taking in the serene surroundings.
Dining
7.0
The restaurant had delicious food, yet the dining experience was somewhat lacking due to slow service and limited options.
Facilities
9.0
The spa facilities, particularly the outdoor hot tub overlooking the river, were absolutely fantastic and added a unique dimension to our stay. However, the lack of privacy in some areas could be improved.
Sebastian
United Kingdom, October  2024
8.6/10

The Ice House Hotel offers a breathtaking view over the Moy River, creating a serene backdrop for a relaxing getaway. My room was spacious and beautifully designed, although it was a bit challenging to find all the power outlets. The dining experience had highs and lows; while some dishes dazzled, others fell short. Overall, it's a lovely place to visit for a special occasion, but some aspects, like the Wi-Fi and room service, could use improvement.

Rooms
8.0
The Riverside suite was spacious with stunning views over the river, but the challenge of finding power outlets detracted slightly from the experience.
Service
9.0
The staff were attentive and friendly, adding a personal touch to our stay, especially in acknowledging special occasions.
Location
10.0
Located right on the river Moy, the view was constantly changing and beautiful, enhancing the overall atmosphere.
Dining
7.0
While some meals were fantastic, like the seafood chowder, others were disappointing, such as the vegetable curry.
Facilities
9.0
The spa facilities and outdoor hot tubs provided excellent spaces for relaxation, contributing to a tranquil atmosphere.
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Check-in
29Jun2025Select date
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Rooms and Guests2 Guests, 1 Room